Privacy policy

Privacy Policy

Last updated: 16 February 2026

This Privacy Policy explains how wooddomes.com/de/ (“we”, “us”) collects, uses, and protects personal data when you visit
our website or contact us via website forms.

1. Who we are (Controller)

Controller: [Legal entity name]
Registered address: [Full address]
Privacy email: [email protected]

2. What data we collect

2.1 Data you provide

When you submit a contact form, we collect the information you provide, such as:

• Name
• Email address
• Phone number (if provided)
• Your message and any details you include (e.g., project requirements)
• Company name (if provided)

2.2 Data collected automatically

Our servers may automatically log limited technical data necessary for security and reliability, such as IP address,
browser type, device information, timestamps, and pages requested.

2.3 Cookies

We may use strictly necessary cookies required for the website to function. If we use any non-essential cookies
(e.g., analytics or marketing), we will request consent where required and provide a way to withdraw it.

3. Why we use your data

We use personal data to:

• Respond to your inquiries and communicate with you
• Prepare quotes, proposals, or other information you request
• Provide customer support and manage our business relationship
• Protect the website (fraud prevention, abuse detection, troubleshooting)
• Comply with legal obligations (if applicable)

4. Legal bases for processing (EEA/UK)

If you are located in the EEA/UK, we process personal data under one or more of the following legal bases:

• Pre-contractual steps / contract: to respond to your request and provide the information you ask for.
• Legitimate interests: to operate our business, communicate with customers, and secure the website, unless your rights override these interests.
• Consent: where required (for example, for non-essential cookies, if used).
• Legal obligation: when we must comply with applicable law.

5. Sharing your data

Data submitted through website forms is used only to contact customers and is not provided to unrelated third parties.

We may use service providers for hosting, website maintenance, and email delivery. They process data only on our
instructions and under appropriate contractual safeguards. We may disclose data if required by law or to protect our
rights and the security of the website.

6. International data transfers

If you are in the EEA/UK and your data is transferred to countries that may not provide an equivalent level of data protection,
we will use appropriate safeguards where required (for example, Standard Contractual Clauses).

7. Data retention

We keep personal data only as long as necessary for the purposes described in this Policy.
Typical retention periods:

• Contact form inquiries: up to [e.g., 24 months] after the last interaction, unless a longer period is required by law or needed to resolve disputes.
• Security logs: typically [e.g., 30–180 days], unless needed for investigation or security purposes.

8. Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access,
loss, misuse, or alteration. No method of transmission or storage is 100% secure.

9. Your rights (EEA/UK)

If you are in the EEA/UK, you may have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure (deletion), in certain cases
• Restrict processing, in certain cases
• Data portability, where applicable
• Object to processing based on legitimate interests, in certain cases
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [email protected].

10. Your rights (United States – including California)

Depending on your state of residence and applicable law, you may have rights such as:

• Right to know/access the personal information we collected about you
• Right to delete personal information (with exceptions)
• Right to correct inaccurate personal information
• Right to opt out of “sale” or “sharing” of personal information (if applicable)
• Right to non-discrimination for exercising privacy rights

We do not sell personal information and do not share it for cross-context behavioral advertising.
You can submit requests by emailing [email protected].
We may need to verify your identity depending on the nature of the request.

11. Children’s privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided us personal information, contact us so we can delete it.

12. Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

13. Contact

For privacy questions or requests, email: [email protected]

Optional: EU/UK representative (if required): [Name, address, contact]